Privacy Policy

Your privacy is critically important to us

Privacy Policy

Welcome to CREOWIZ!

We value your trust

In order to honor that trust, M/s CreoWiz Learning Pvt Ltd adheres to ethical standards in gathering, using, and safeguarding any information you provide. CreoWiz Learning (operating under the brand name BIITS), is a leading IT company, incorporated in India, for imparting learning. This privacy policy governs your use of the application ‘CREOWIZ – The Learning App’ (‘Application’), www.creowiz.com (‘Website’) and the other associated applications, products, websites, and services managed by the Company.

Please read this privacy policy (‘Policy’) carefully before using the Application, Website, our services and products, along with the Terms of Use (‘ToU’) provided on the Application and the Website. Your use of the Website, Application, or services in connection with the Application, Website or products (‘Services’), or registrations with us through any modes or usage of any products including through SD cards, tablets or other storage/transmitting devices shall signify your acceptance of this Policy and your agreement to be legally bound by the same. If you do not agree with the terms of this Policy, do not use the Website, Application, our products or avail any of our Services.

User-Provided Information

The Application/Website/Services/products obtain the information you provide when you download and register for the Application or Services or products. When you register with us, you generally provide:

  • your name, age, email address, location, phone number, password, and your ward’s educational interests;
  • transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us;
  • information you provide us when you contact us for help;
  • information you enter into our system when using the Application/Services/products, such as while asking doubts, participating in discussions, and taking tests.

The said information collected from the users could be categorized as “Personal Information,” “Sensitive Personal Information,” and “Associated Information.” Personal Information, Sensitive Personal Information, and Associated Information (each as individually defined under this Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (the “Data Protection Rules”)) shall collectively be referred to as ‘Information’ in this Policy.

We may use the Information to contact you from time to time, to provide you with the Services, important information, required notices, and marketing promotions. We will ask you when we need more information that personally identifies you (personal information) or allows us to contact you. We will not differentiate between who is using the device to access the Application, Website, or Services or products, so long as the login/access credentials match with yours.

In order to make the best use of the Application/Website/Services/products and enable your Information to be captured accurately on the Application/Website/Services/products, it is essential that you have logged in using your own credentials. We will, at all times, provide the option to you to not provide the Personal Information or Sensitive Personal Information, which we seek from you. Further, you shall, at any time while using the Application/Services/products, also have the option to withdraw your consent given earlier to us to use such Personal Information or Sensitive Personal Information. Such withdrawal of the consent is required to be sent in writing to us at the contact details provided in this Policy below. In such an event, however, the Company fully reserves the right not to allow further usage of the Application or provide any Services/products thereunder to you.

At CreoWiz, we understand that your privacy is an important part of the trust you place in us.

This Notice explains how we collect, use, disclose and otherwise process personal information in connection with our services. We encourage you to read this privacy notice in its entirety. If you have any questions, you may reach out to the CreoWiz Privacy team at info@creowiz.com.

Who We Are

CreoWiz: CreoWiz Learning is a leading integrated technology solutions provider primarily serving business and governmental entities. CreoWiz is headquartered in Bengaluru, India, with operations all over India and other locations around the world. When we use the terms “CREOWIZ,” “we,” “us,” or “our” in this Notice, we are referring to CreoWiz Learning and its subsidiaries and affiliated companies worldwide.

What Is Covered by This Notice

Our Services: When we use the term “services,” we refer to all the services we offer on our own behalf, including our product offerings and the websites and mobile applications that post or link to this Notice. We are not referring to services that we provide solely on behalf of a third party, such as outsourced IT services we may provide to another company. Please refer to the privacy notice of the third party with which you have a relationship for information on how they engage service providers, like us, to process personal information on their behalf.

Individuals: This notice applies to individuals whose data we process while providing our services. When we use the term “you,” we are referring to customers, customer contacts, partner contacts, website visitors, and others whose information we regularly process in the course of providing our services. It also applies to shareholders and investors of our company. This notice does not apply to our processing of information related to job applicants, co-workers, or former co-workers.

We may update this Notice from time to time, for example if we start to use new systems or processes that use your personal data. This Notice is not a contract and does not create any legal rights or obligations, and is not intended to replace other notices or disclosures we may provide to you in connection with your relationship with our organization. If this Notice conflicts with any of those other notices or disclosures, they will take precedence.

What is Personal Information?

When we use the term “personal information” in this Notice, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you. It does not include aggregated or de-identified information that is maintained in a form that is not capable of being associated with or reasonably linked to you. To the extent we deidentify any data originally based on personal information, we will maintain and use such data only in deidentified form and will not attempt to reidentify the data.

Our Collection of Personal Information

We collect various kinds of personal information in order to provide our website and services and run our business. We collect this information directly from you, automatically when you interact with our services, and from third parties. We may collect, store, and use the following categories of personal information about you:

Personal Information You Provide

  • Contact Information: Such as your name, email address, social media handle, mailing address, and phone number.
  • Employment Information: Such as your job title, department, employer or business, and if you perform work on our behalf, information obtained from your resume and your drug or background check (if any).
  • Account Information: Such as your account ID, customer ID, username, and password.
  • Investment Information: Such as your CreoWiz Learning share purchasing history, number of shares held, the value of the shares, eligible dividends, and the holder of record’s name and address.
  • Transaction and Payment or Credit Information: Such as payment information, credit information, order details, and order/product preferences.
  • Event or Visitor Information: Such as your attendance at a CreoWiz event or information needed when you visit our locations.
  • Survey Information: Such as your responses to survey questions about your business and your satisfaction with CreoWiz.
  • Contest Entry Information: Such as your statements and submissions for entry in a contest.
  • User Generated Content: To the extent, it is personal information, such as product reviews connected to you.
  • Inquiry Information: Such as the content of your email, text, or chat with us and, where applicable, your voice from calls with us.

Personal Information Automatically Collected

  • Log File Data: Including your IP address, device operating system, application software, browser type, peripheral devices, language, user log and clickstream data, access times, Active Directory information, and the websites you visited before/after ours.
  • Cookies and Related Technology Data: Including your usage and activity on our online services, information relating to your orders, purchases, and cart activity, using essential and non-essential cookies, web beacons, and related data collection technologies.
  • Location Data: Including your general geographic location based on your IP address or more precise location when accessing our online services through a mobile device.

Personal Information from Other Sources and Third Parties

We also obtain personal information from other sources, which we may combine with personal information we collect either automatically or directly from you.

  • From Our Business Partners: Our business partners, such as product and software providers, collect personal information and may share some or all of this information with us.
  • From Our Service Providers: Our service providers, such as payment processors and analytics providers, collect personal information and may share some or all of this information with us.
  • From Information Providers: We may purchase, lease, or otherwise obtain lists or information from third-party lists or information providers to correct or supplement the personal information we collect.
  • From Publicly Available Sources: We may collect personal information that we do not otherwise have from websites and other publicly available sources.
  • From Social Media Partners: Some of our online services allow you to sign in and associate your social media accounts with us. By using this functionality, you give us permission to access all the elements of your social media profile.

Our Use of Personal Information

We use your personal information to administer your account with us, provide and improve our and our business partners’ services and products, provide you with information and advertisements based on your interests and interactions with us, contact you about our and our business partners’ services and products, coordinate with our business partners to allow them to participate in limited co-marketing opportunities with us, respond to your inquiries and requests, prevent and investigate fraud, protect legal and contractual rights, comply with legal obligations, and for other legitimate and reasonable activities associated with running our business.

Our Disclosure of Personal Information

We disclose personal information in the following ways:

  • Within CreoWiz: CreoWiz entities disclose personal information to other CreoWiz entities for purposes and use consistent with this Notice.
  • To Our Business Partners: We coordinate with third parties with whom we do business to make our and their products and services available to you.
  • To Our Service Providers: We engage service providers to perform functions and services on our behalf and under our instruction.
  • To Our Suppliers and Distributors: We coordinate with and disclose personal information to our suppliers and distributors related to transactions facilitated by us.
  • To Our Advertising Partners: We coordinate with and disclose personal information to advertising partners, such as search engines and social media advertising providers.
  • With Your Consent: We may disclose personal information about you to certain other third parties not described in this Notice with your consent.
  • For Corporate Business Transactions: We may take part in or be involved with a corporate business transaction, such as a merger, acquisition, joint venture, or financing or sale of company assets.
  • In accordance with Our Legal Obligations and Rights: We may disclose personal information to third parties, such as legal advisors and law enforcement, to comply with laws or respond to lawful requests.

Children's Privacy

Our online services are general audience sites intended for corporate and governmental purchasers. Our services are not directed to, and we do not intend to, or knowingly, collect or solicit personal information from children under the age of 13.

Third-Party Websites

Except where we post, link to or expressly adopt or refer to this Notice, this Notice does not apply to, and we are not responsible for, any personal information practices of third-party websites and online services or the practices of other third parties.

Your Privacy Rights

As an Indian resident, you may be able to exercise the following rights in relation to the personal information about you that we have collected: Access, Opt-Out, Deletion, Correction, Knowledge.

Contact Information

Our Grievance Officer shall undertake all reasonable efforts to address your grievances at the earliest possible opportunity. You may contact us at:
Grievance officer: Mr. Girish
Address: BIITS, Swamy Arcade, No. 268/B, 3rd Floor, 5th Main Road, 6th Cross, Vijaya Bank Layout, Bengaluru, Karnataka 560 076.
Email: info@creowiz.com
Phone: +91 804127 7778, +91 86187 35439